CUSTOMER SERVICE/SALES ADMINISTRATOR

Tropical Delight is a Toronto based beverage company servicing the domestic and export markets. We develop and market our proprietary brand of fruit juice and nectars, to a wide range of customers in both the retail and foodservice sectors in Canada, USA and Caribbean.

Requirements:
Experience with GS1
Previous experience with export documentation, inventory control, order processing and sales support.
Ability to identify and analyze problems with inefficiencies and develop effective solutions and solve problems.
Proven ability to handle confidential and sensitive information with discretion and tact.
Solid verbal and written Communication skills
Self motivated, punctual, confident, with Good organizational skills.

Responsibilities:
Amazon order processing and execution
Onboarding and set up of current retail customers including Walmart, etc
Experience with EDI as a daily tool
Export Order processing WITH EXCEL and invoice generation in Quickbooks
Support sales team for all enquiries and marketing data
Compliance procedures with CFIA and safe food licence




Verify all parameters of the order(pricing, product code, inventory, etc), & prepare and submit an Excel Proforma Invoice for customer approval.
Schedule & co-ordinate Export shipments with Truckers and Shipping lines.
Interact with warehouse to ensure accuracy and completeness of all orders.
Prepare export documentation including B13, Bill of lading instructions and final export invoices (excel)
Respond to inquiries made by customers by telephone or in writing
Perform other related duties as assigned

Only Candidates with a Minimum 5 years North American Experience

Salary

· Based upon Experience

· Bonus structure

· Health Benefits

Job type

· Full-time, Permanent, in office

Pay: $30.00-$40.00 per hour

Benefits
Casual dress
Dental care
On-site parking

Application question(s):
experience with CPG workplace, ONBOARDING LARGE RETAIL CUATOMERS

Experience:
Customer service: 5 years (required)

Location:
Toronto, ON M5R 2N5 (required)

Work Location: In person

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