Job Overview

We are seeking a friendly and professional Host/Hostess to create a welcoming atmosphere for our guests. The ideal candidate will excel in guest services, possess excellent communication skills, and have experience in hospitality or food service environments. This role is essential in ensuring guests have a positive first impression and enjoy their dining experience from the moment they arrive.

The Host/Hostess will manage reservations, greet guests, and coordinate seating arrangements efficiently to support smooth restaurant operations.

Responsibilities
Greet guests warmly upon arrival and provide attentive customer service
Manage reservations and waitlists using POS systems such as Silverware POS or similar platforms
Escort guests to their tables and ensure timely seating arrangements
Answer phone inquiries with professional phone etiquette and assist with reservation bookings
Maintain a clean and organized host stand area
Communicate effectively with kitchen staff and servers regarding guest needs and seating capacity
Handle guest inquiries, complaints,



or special requests courteously and professionally
Assist with general restaurant operations as needed to ensure an exceptional guest experience

Qualifications
Previous experience in guest services, hospitality, or food service is preferred, especially restaurant or hotel experience
Strong communication skills and excellent phone etiquette
Ability to work well under pressure in a rapid-paced setting
Knowledge of POS systems such as Silverware POS is a plus
Demonstrated customer service skills with a friendly, approachable demeanor
Ability to handle multiple tasks efficiently while maintaining professionalism
Flexibility to work evenings, weekends, and holidays as required

This position offers an engaging environment where hospitality skills are valued and developed. We seek motivated individuals committed to delivering outstanding guest experiences through excellent service and communication. Job Type: Part time

Pay: $17.60-$32.81 per hour

Work Location: In person

📌 Host/hostess Cobourg
🏢 Buttermilk Cafe
📍 Cobourg