We are seeking a friendly and efficient Front End Associate to join our team in providing exceptional guest experiences. This role is vital in ensuring smooth operations at the front counter, delivering excellent customer service, and maintaining a welcoming atmosphere. The ideal candidate will have a background in food service or hospitality, with strong skills in POS systems, cash handling, and guest relations.
Previous restaurant or food industry experience is preferred but not required. This position offers an prospect to develop valuable skills in a fast-paced environment dedicated to quality service and food safety.
Duties
Greet guests warmly and assist with their orders at the front counter
Operate POS systems, including Micros POS, for order processing and cash handling
Manage transactions accurately, including cash, credit, and digital payments
Upsell menu items and promote specials to enhance guest experience and sales
Ensure food safety and sanitation standards are maintained during order preparation and serving
Handle food preparation tasks as needed, adhering to health regulations
Provide exceptional guest services by addressing questions,
resolving issues, and ensuring satisfaction
Maintain cleanliness of the front area, including counters and seating areas
Assist with basic food handling and serving duties during busy periods
Manage time efficiently to handle multiple orders simultaneously while maintaining quality standards
Experience
Previous experience in food service or restaurant environment preferred
Familiarity with POS systems, especially Micros POS, is a plus
Strong customer service skills with a focus on hospitality and guest satisfaction
Basic math skills for cash handling and transaction accuracy
Knowledge of food safety protocols and sanitation practices
Experience with food preparation or kitchen operations is advantageous
Ability to manage time effectively in a fast-paced setting
Excellent communication skills and a friendly demeanor are essential for success in this role
Job Types: Part-time, Permanent Pay: From $17.60 per hour
Perks
Adaptable schedule
On-site parking
Work Location: In person
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