Salary Range: $55,000.00 To $60,000.00 Annually About telMAX Inc. Based in York Region, telMAX is a private equity-backed all fibre digital infrastructure platform that provides a 21st century alternative to traditional telecom networks. Recognized for four consecutive years as Canada’s Fastest ISP with an industry-leading net promoter score of over fifty, telMAX is continuing its rapid growth plan to bring its all-fibre network to residential and business customers across Southern Ontario. Your Position & How You Will Contribute Reporting to the Sales Channel Strategy Manager, the Market Manager is responsible for driving market penetration growth within a defined geographic footprint. This role is accountable for moving penetration from current levels (e.G., ~30%) to target levels (40%+) by orchestrating all sales and marketing activities at a local level. The Market Manager operates as the “general manager” of their territory, leveraging data, cross-functional teams, and local market intelligence to coordinate highly targeted campaigns that convert neighborhoods, not just individual homes. Success in this role requires a balance of data-driven decision making, field execution, and cross-functional leadership to create density, accelerate referrals, and establish telMAX as the default provider within each community. Responsibilities & Key Duties include Accountable for net penetration increase within assigned market Develop and execute a market-specific growth strategy to move penetration toward 40%+ Identify and prioritize high-potential neighborhoods for targeted conversion Coordinate deployment across Door-to-Door, Inside Sales, and Digital channels Ensure sequenced and concentrated efforts Trigger targeted campaigns (Saturation D2D pushes, Geo-targeted digital campaigns, Inside sales follow-ups on recent activity, Referral and incentive programs)



Utilize penetration heatmaps and performance data to identify conversion gaps and track neighborhood-level performance Monitor competitive activity, pricing, and messaging within the market Develop deep understanding of local barriers to conversion Drive Community-Based Growth Build and maintain relationships with local businesses, influencers, realtors, property managers, and community leaders Activate hyper-local initiatives to increase brand presence and trust Position telMAX as the preferred neighborhood network Execute in the Field Spend significant time (60–70%) in market validating execution of plans, gathering real-time insights and engaging directly with community stakeholders Ensure alignment between strategy and on-the-ground execution Performance Management & Reporting Track and report on: Penetration growth Conversion rates by channel Churn within market Referral contribution Identify barriers and implement corrective actions quickly What You Bring Data-Driven Operator: Comfortable using data to drive decisions and prioritize actions Strategic Executor: Able to translate strategy into coordinated field execution Cross-Functional Leader: Influences without direct authority across multiple teams Field-Oriented: Strong presence in-market with high situational awareness Commercially Focused: Understands unit economics (CPA, churn, ROI) Problem Solver:



Identifies barriers quickly and implements practical solutions Experience 3–7 years experience in roles involving: Market development, sales strategy, or operations Data-driven planning and execution Experience working across multiple functions or channels Telecom, utilities, or subscription-based business experience is an asset Education DCS / DEC (preferred) A valid G class Drivers Licence with a clean driving record. ImPACT Values Performance & Commitment Agility & Collaboration Customer Centricity Trust & Integrity We hold ourselves to the highest standards, delivering exceptional results through dedication, accountability, and continuous improvement. Our commitment to excellence drives us to push boundaries, take ownership, and always follow through. We move fast, adapt with courage, and work together to solve challenges. Through empowerment and open communication, we foster a culture where bold ideas thrive. We leverage our collective strengths, achieve shared success and deliver exceptional results for our customers and teams. In every decision we make, we think through the customer’s lens. We know that anticipating and exceeding their expectations isn’t just good service—it’s the foundation of who we are. By staying deeply connected to our customers’ needs, we build loyalty, enhance our reputation, spark positive word-of-mouth and drive company growth. We build trust by acting with integrity, respect, and transparency in everything we do. We communicate with each other openly and presume positive intentions. By upholding these principles, we strengthen relationships, create a culture of respect, and empower teams to succeed together. Why You Should Join telMAX We are a growing, energetic organization We offer a competitive variable compensation package Hybrid positions Benefits (Medical, Dental, and Vision) Health Spending

📌 Market Manager - $55,000 - $60,000 A Year (Newmarket)
🏢 telMAX
📍 Newmarket