Take charge of guest satisfaction as the Assistant Front Office Manager at Sutton Place Hotel, located in Revelstoke Mountain Resort. Lead the front office team while ensuring exceptional service for all guests.

Join Northland

Properties, a renowned Canadian hospitality group, in this key leadership role. With a minimum of three years in Guest Service leadership, you will oversee Front Desk operations, mentor team members, and maintain high service standards. Your organizational flair and attention to detail will ensure smooth daily operations and guest feedback resolution. Key Responsibilities:
Review daily guest arrival information and requests
Maximize room occupancy and revenue rates
Coach Guest Service team members effectively
Monitor overall Front Desk and Lobby service quality
Handle guest complaints promptly and professionally Requirements:
Three years of leadership experience in a 4+ star setting
Robust knowledge in hotel operations and training
Exceptional interpersonal and leadership skills
Initiative in resolving problems swiftly
Degree/Diploma in Hospitality Management preferred Elevate guest experiences through your leadership and service excellence at Sutton Place Hotel.

📌 Assistant Front Office Manager At Sutton Place Revelstoke
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📍 Revelstoke