Appointment Setter

Less Overlap is looking for a full-time Appointment Setter to join our team in the Richmond Hill, Ontario area.

This role is primarily phone-based. You will be provided with businesses to contact and will spend much of your day speaking with prospective customers, identifying interest, and booking appointments for our sales team.

There is no closing involved, and you will not be responsible for finding your own leads.

What You’ll Be Doing
Make outbound calls using prospect lists provided by Less Overlap
Speak with business owners and other decision-makers
Deliver a clear, conversational introduction to the reason for your call
Ask basic questions to identify interested prospects
Book appointments directly into the appropriate calendar
Follow up with prospects who have asked to be contacted again
Keep call results and prospect information up to date
Confirm that booked appointments contain the information needed by the sales team
Use our calling and software tools throughout the workday

What We’re Looking For This position is well suited to someone who is comfortable spending a significant amount of their day on the phone.

You should be




Comfortable starting conversations with people you haven’t spoken with before
Clear and professional when speaking on the phone
A good listener who can carry a natural conversation
Comfortable hearing “no” and moving on to the next call
Reliable and consistent with your work
Able to follow a defined calling process
Comfortable working with basic computer and online software
Organized enough to keep accurate notes and follow-up information

Previous appointment setting, call centre, telemarketing, customer service, or outbound calling experience is helpful, but not required.

The Position
Full time, permanent
Hybrid work arrangement
Richmond Hill, Ontario area
Training provided
Prospect lists and calling tools provided

This is an appointment-setting position, not a closing role. Your job is to have conversations, identify interested businesses, and get the right prospects scheduled with our sales team. Please apply through Indeed with your current resume.

Pay: From $40,000.00 per year

Perks
Versatile schedule
Work from home

Work Location: In person

📌 Appointment Setter Markham
🏢 Less Overlap
📍 Markham