Elevate customer interactions at goeasy as a bilingual Customer Service Representative. Support both the easyfinancial and easyhome brands while providing exceptional service in French and English. Join goeasy’s state-of-the-art contact center, recognized among Canada's Top Growing Companies.

This role values compassion and communication while addressing customer needs and inquiries. You will take inbound calls, follow scripts, and provide multi-channel support using your expertise to create positive experiences. Key Responsibilities:
Create engaging customer experiences in English and French
Resolve inquiries through inbound calls with empathy
Collaborate with departments to provide tailored solutions
Accurately enter data and maintain call records
Strive to meet call center metrics consistently

Requirements:
Fully bilingual in French and English
Experience in a customer-facing call center workplace
Exceptional communication skills and attention to detail
Proficiency in Microsoft Office and call center software
Ability to multi-task in a rapid-paced workplace

Embrace this chance to enhance customer service skills and contribute to goeasy’s mission in Canada.

📌 Bilingual Customer Service Representative At Goeasy Mississauga (Canada)
🏢 goeasy
📍 Canada