Job Summary

Join our dynamic team as a Mandarine Speaking Bank Teller and Customer Service Representative, where your enthusiasm and dedication will drive exceptional service experiences for our valued clients. In this role, you'll be the friendly face of our bank, handling daily financial transactions with accuracy and confidence while providing personalized assistance to meet customers' banking needs. Your proactive approach will help foster trust, promote financial literacy, and contribute to the overall success of our branch. This position offers an engaging workplace where your customer service skills and sales acumen will shine, ensuring every interaction leaves a positive impression.

Responsibilities
Greet customers warmly and assist them with their banking transactions, including deposits, withdrawals, check cashing, and account inquiries
Manage cash handling duties accurately, balancing cash drawers at the end of each shift while adhering to cash management policies
Promote and upsell banking products and services such as savings accounts, loans, credit cards, and digital banking solutions to enhance customer financial wellness
Provide exceptional customer service by listening attentively to client needs, offering tailored solutions,



and resolving issues promptly and professionally
Educate customers on banking procedures, new products, and digital tools to encourage adoption and improve their banking experience
Maintain compliance with all security procedures and regulatory requirements during transactions and customer interactions
Support team efforts by participating in branch meetings, training sessions, and community outreach initiatives

Experience
Proven experience in customer service or sales within a financial services setting or retail setting is preferred
Robust cash handling skills with a keen eye for detail and accuracy in cash management and cashiering tasks
Excellent math skills to perform calculations quickly and accurately during transactions
Demonstrated ability to upsell products confidently while maintaining a positive customer relationship
Ability to communicate clearly and professionally with diverse customers and team members
Prior experience with digital banking platforms or financial software is a plus but not required

Join us in delivering outstanding service that makes banking simple, accessible, and rewarding for every customer!

Pay: $20.00-$21.00 per hour

Work Location: In person

📌 Bank Teller/customer Service Representative Mandarine Speaking Mississauga
🏢 Team Global
📍 Mississauga