Job Summary
We are seeking a friendly and professional Host/Hostess to create a welcoming atmosphere for our guests. The ideal candidate will excel in guest services, possess excellent communication skills, and have experience in hospitality or food service environments. This role is vital in ensuring a positive first impression and smooth flow of the restaurant or hotel operations. The Host/Hostess will be responsible for greeting guests, managing reservations, and coordinating seating arrangements to enhance the overall customer experience.

Duties
Greet guests warmly upon arrival and assist with seating arrangements
Manage reservations and waitlists efficiently using POS systems such as Micros POS or similar platforms
Provide exceptional customer service by addressing guest inquiries courteously and promptly
Maintain a clean and organized host station, ensuring a qualified appearance at all times
Communicate effectively with servers, kitchen staff, and management to coordinate seating and service flow




Handle phone inquiries with proper phone etiquette, providing information about wait times or reservations
Assist with maintaining cleanliness of the lobby or reception area
Support restaurant operations during busy hours by managing guest flow and ensuring timely seating

Qualifications
Previous experience in guest services, serving, or hospitality preferred; restaurant experience is highly valued
Strong communication skills and the ability to interact professionally with diverse guests
Excellent phone etiquette and customer service skills
Familiarity with Opentable an asset but not a requirement
Ability to work efficiently in a rapid-paced environment while maintaining attention to detail.
Positive attitude, friendly demeanor, and solid interpersonal skills are essential for success in this role

Job Types: Full-time, Part-time

Pay: From $16.00 per hour

Work Location: In person

📌 Host/hostess Calgary
🏢 Una Pizza + Wine University District
📍 Calgary