You will support the dispatching process by coordinating freight movements, managing communication between drivers and clients, and ensuring smooth operations. Your proactive approach will help enhance customer satisfaction and contribute to the overall success of our transportation management system. This paid position offers an exciting opportunity to develop your skills in a fast-paced, team-oriented environment committed to excellence.
Duties
Assist in scheduling and dispatching trucks using transportation management systems to ensure timely deliveries and pickups
Communicate effectively with drivers and clients while maintaining professional email & phone etiquette
Enter data accurately into systems to track freight movements, shipment details, and delivery statuses
Support coordinating of inbound and outbound freight, verifying documentation, and updating shipment records
Analyze transportation data to identify opportunities for efficiency improvements within the supply chain
Maintain organized records of dispatch activities, shipment logs, and related documentation for audit purposes
Collaborate with 3PL providers (third-party logistics)
to facilitate seamless freight handling and problem resolution
Skills
Proficiency with transportation management systems (TMS) for scheduling and tracking shipments
Robust understanding of supply chain logistics and freight operations
Excellent data entry skills with high accuracy; ability to handle multiple tasks simultaneously under pressure
Exceptional communication skills, including phone etiquette and explicit verbal/written correspondence
Typing speed conducive to efficient data entry; comfortable answering phone calls from drivers/customers for rapid communication
This role is perfect for motivated individuals eager to grow their career in transportation coordination. We value proactive team players who thrive in a rapid-moving setting while maintaining attention to detail. Join us today to be part of a company dedicated to operational excellence and continuous improvement!