Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your energetic approach and attention to detail will help create a seamless experience for patients and providers alike. In this vital role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, translating medical information from English to Mandarin for clients, and ensuring the smooth operation of our medical office. Your proactive attitude and organizational skills will contribute to delivering exceptional care and support in a fast-paced setting.

Duties
Provide support for Chinese clients with translating and explaining their care and interpretations.
Greet patients warmly and assist with check-in procedures, ensuring a positive first impression
Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages efficiently
Maintain accurate electronic medical records using platforms like Epic and Dentrix, ensuring confidentiality and compliance
Verify patient insurance information and process billing or payments as needed
Coordinate appointment scheduling with providers, balancing patient needs with provider availability




Support clinical staff by preparing exam rooms, updating patient charts, and handling administrative tasks
Handle incoming correspondence, including faxes and emails, while maintaining organized office documentation
Other tasks as assigned

Requirements
Fluent in Mandarin
Experience in a medical or dental office workplace, with familiarity using electronic health record systems
Strong knowledge of medical terminology to accurately communicate with patients and healthcare professionals
Excellent organizational skills with the ability to multitask effectively in a busy setting
Proficiency in managing multi-line phone systems and handling office administrative duties
Ability to work collaboratively with clinical staff while maintaining professionalism and confidentiality
High school diploma or equivalent; additional certification in medical assisting or office administration is a plus

Pay: $20.00-$28.00 per hour

Advantages:
Flexible schedule
In office parking

Language:
Mandarin (required)

Work Location: In person

📌 Medical Office Assistant/translator Calgary
🏢 Primaris Health
📍 Calgary