As a Rosso Barista, you will be responsible for creating a positive experience for our customers by providing legendary client service, amazing beverages and outstanding food; while maintaining a clean and comfortable store environment.
Key Job Functions
Reports directly to Store Manager, Assistant Manager or Shift
Barista Duties
Maintains Rosso standards in customer service, quality control, food safety, and store cleanliness.
Customer comes first attitude – delivering legendary client service every time.
Provides the highest quality beverages, service and food consistently for all customers by adhering to all recipe and presentation standards.
Responsibilities
Acting with integrity, honesty and knowledge that promote the culture,
values and mission of Rosso
Maintaining a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the team
Anticipating customer and store needs by constantly evaluating setting and customers for cues
Communicating information to Manager so that the team can respond as necessary
Contributing to positive team setting
Requirements
Must have a passion for coffee
Willing to work flexible schedule
Previous customer service experience preferred