Job Title: Permanent Full time and Part-Time Client Experience Coordinator

Location: Calgary, AB

Company: Nose Creek Physiotherapy

Who We Are:

At Nose Creek Physiotherapy, we value collaboration between our Physiotherapists, Massage Therapists, and Traditional Chinese Medicine Acupuncturists. We take an interprofessional team approach to client well-being, supported by our dedicated Client Experience Coordinators, who ensure the smooth operation of our clinic.

Job Summary:

As a key member supporting our multidisciplinary team and our clients, you will be supported and encouraged every step of the way as we work together to improve their health and well-being. We strive to make your work experience both profitable and enjoyable, offering an outstanding learning and team-based workplace.

What We Offer:
Team Setting: Empowerment, inspiration, and transformation are at the core of our team’s ethos.
Values: We operate as one cohesive team, understanding our business, recognizing achievements, and maintaining trust and integrity with our clients and community.
Structured Mentorship: Comprehensive mentorship from our team.
Detailed Onboarding: A thorough onboarding process designed to set you up for success.
Cooperative Practice: Become a valued member of an interdisciplinary team.
Competitive Compensation:



Salary starting at $16/hour probationary, then $17/hour if successful in completing the probationary period, then annual raises.
Comprehensive Benefits: For full-time staff, Medical benefits include drug, dental, optical, and paramedical coverage.
Fully Equipped Clinic: A fully loaded rehab clinic with all necessary equipment.

What you’ll be doing:

Cleaning Duties:
Clinic Maintenance
Patient Traffic Control
Assisting Therapists
Laundry Management
Sanitization
Massage Room Check
Gym Oversight
Staff Room Maintenance
Island Sanitization

Front Office Duties:
Patient Check-In/Out
Phone and Booking
Paperless Operations
Patient Billing
Reception Duties

Other tasks as assigned.

Qualifications:
High School Diploma, or Grade 11 students welcome to apply.
Medical Office assistant certification.

What We Need:
A team player with a positive attitude, eager to learn and grow.
Ability to build rapport and trust with clients.
Willingness to learn and listen.
Some retail experience is preferred.

Nose Creek Physiotherapy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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