Consistently ranked among Canada’s finest, the Oak Bay Beach Hotel was recently voted #1 Hotel in Western Canada by Condé Nast Traveler’s 2024 Readers’ Choice Awards. Nestled on the shores of Vancouver Island, our independently owned luxury boutique hotel features 100 guest rooms, a world-class spa, and exceptional dining experiences, including extraordinary group events overlooking the Salish Sea. The Snug is a high-end, casual dining workplace within our luxury hotel.

Full Time Server – The Snug

This position requires open availability on both weekends and holidays.

Responsibilities:
Provide all guests with consistent service.
Motivate and engage team members to consistently deliver the best possible service to guests at all times.
Actively lead by example in The Snug maintaining a supportive, positive and engaging profile.
Resolve guest concerns efficiently and courteously.
All other duties as assigned that will assist and support the mandate of the Hotel and its ongoing success.

Qualifications:
Minimum 3 year serving experience in a similar workplace.
Robust working knowledge of hospitality industry principles, methods, practices and techniques as they relate to pub service,



specifically in a five-star environment.
Highly organized, goal and results oriented with ability to execute plans and manage change effectively.
Effective decision-making abilities coupled with sound judgment.
Exceptional conflict resolution and objection handling skills.
Evening and weekend availability is required.

Our Values

At the Oak Bay Beach Hotel, we believe in Refining Luxury, Engaging Authentically, Responsible Sustainability, Inspiring Wellbeing, and Creative Resilience.

We welcome leaders who bring creativity, integrity, and warmth to everything they do — elevating both guest and team experience through genuine connection and thoughtful innovation, and a commitment to caring for our community and environment.

Job Type: Full time

Pay: $18.31 per hour

Benefits:
Company events
Dental care
Disability insurance
Discounted or free food
Employee assistance program
Extended health care
Life insurance
Paid time off
Vision care

Experience:
Serving: 3 years (preferred)
Luxury hotel: 1 year (preferred)

Work Location: In person

📌 Server The Snug Victoria
🏢 Oak Bay Beach Hotel
📍 Victoria