If you're passionate about customer service, you're the right person for this job. You'll have an exciting and wide-ranging job, based on the well-being of your patients, advice and service.
What we're looking for:
Experience in customer service
Ability to communicate with people
Comfortable taking and making telephone calls
Good learning skills
Ability to work independently and as part of a team.
Ability to multi-task
Main responsibilities:
Answer phone calls, emails, take correct information and answer all questions efficiently, collect health information.
Greet patients in a friendly and courteous manner, schedule or cancel optical examinations and appointments.
Billing and/or payment of insurance by patients.
Perform preliminary eye exam tests as needed or requested.
Respond to a high volume of calls and maintain a high work pace.
IRIS offers a highly stimulating work environment. You'll enjoy many advantages when you join our team
Such as:
Attractive bonus program in place
Group insurance with free access to remote physicians
Personal days
Access to a pension fund
Vision care program
Benefits for friends and family
If you're passionate about customer service, you're the right person for this job. You'll have an exciting and diverse job, based on your patients' well-being, advice and service.
Evening Schedule : Thursday
Week-end Schedule : Samedi
📌 Receptionist Optometrist Assistant Quebec City
🏢 IRIS The Visual Group
📍 Quebec City
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