The Kumon West Vancouver Centre is looking for a Centre Manager.

We are looking for candidates who demonstrate excellent professionalism, organizational skills and communication abilities. This is a leadership role position to manage the centre's overall operation, schedule shifts, and supervise the part time staff. It is critical that the candidate has EXCELLENT English oral and written communication skills, which providing a welcoming, informative and respectful presence at site.

The position entails assisting the Kumon Instructor in areas including, but not limited to:
Communicate with parents and students to establish positive customer relationships
Reporting on students progress and create improvement strategies
Manage Centre calls, emails, website and social media platforms
Ability to conduct orientation and placement tests for any potential clients
Supervise and instruct part time staff
Update student record books, files, and Centre inventory
Report to the Instructor on weekly and monthly basis on centre operation
Manage client records and payment files
Ability to work independently and with others effectively
Proficient in computer skills, especially in Microsoft programs, Google Workspace, CRM,



scheduling program, etc.
Demonstrate excellent time management, multi-tasking and prioritization skills
Clerical/Administrative and/or customer service experience preferred*
Other duties as assigned: supervising students' work, preparing homework materials, etc.

Required Education, Skills and Qualifications
Must be comfortable working with children.
Must demonstrate excellent proficiency in English
University diploma/degree preferred, or an equivalent combination of education, training and work experience.
Must produce Criminal Record Check clearance.
At least 1 year of administrative experience

The role is full time position from Monday to Friday from 11:00am to 7:00pm

Salary: $23-$30 an hour

Pay: $23.00-$28.00 per hour

Ability to commute/relocate:
West Vancouver, BC V7T 1G1: reliably commute or plan to relocate before starting work (required)

Education:
Bachelor's Degree (required)

Experience:
Front desk: 1 year (required)
Administrative experience: 1 year (required)

Language:
English (required)

Work Location: In person

📌 Education Centre Manager West Vancouver
🏢 Kumon West Vancouver
📍 West Vancouver