Job Overview
We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. The ideal candidate will provide exceptional administrative support in a fast-paced medical or dental office setting. This role involves managing patient interactions, maintaining electronic medical records, and ensuring smooth daily operations. Candidates with experience in dental or medical offices, proficiency with office software, and robust communication skills will thrive in this position. The Medical Office Assistant plays a vital role in delivering quality patient care through efficient front desk management and administrative support.

Responsibilities
Greet patients and visitors warmly at the front desk, providing excellent customer service
Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages
Maintain and update electronic medical records using systems such as Epic and Dentrix
Assist with check-in and check-out procedures, verifying patient information and insurance details
Handle administrative tasks including filing, data entry, and managing correspondence
Prepare exam rooms and ensure cleanliness and organization of the reception area




Collect payments and process billing as needed
Coordinate with clinical staff to facilitate smooth patient flow throughout the day
Ensure compliance with healthcare privacy regulations and office policies

Qualifications
Previous experience as a Dental Receptionist or Medical Office Assistant preferred
Proficiency with Electronic Medical Records (EMR)
Strong knowledge of medical terminology
Experience working office management software
Excellent organizational skills with attention to detail
Ability to handle multiple tasks efficiently in a fast-paced environment
Strong communication skills, both verbal and written
Prior office experience in healthcare settings is highly desirable
Ability to work well independently and as part of a team

This position offers an prospect to contribute to a compassionate healthcare environment while developing valuable administrative skills. We seek motivated individuals committed to providing outstanding patient service.

Job Type: Full time

Pay: $16.00-$22.00 per hour

Experience:
Alberta MOA experience with Healthquest: 1 year (preferred)

Work Location: In person

📌 Medical Office Assistant Edmonton
🏢 Stony Plain Heath Center
📍 Edmonton