The location is downtown Toronto.

The position is to start within a week.

Looking for a resource for a to be in office at a customer location (GTA) until approximately June 30, 2011.

The resource will be required to be onsite from 8:30am 4:30pm Monday to Friday.

Duties required but not limited to: Software installations Documentation Helpdesk support Remote software installations.

Responsibilities: Perform intermediate IMAC (installs, moves, add, changes) activities: hardware roll-outs, refreshes, and other hardware deployment related activities on PCs, laptops, printers, POS devices, etc.

Handle software installation/support/upgrades Perform deskside support services installing and troubleshooting of hardware, software and network related issues Provide 1st level Help Desk support Perform basic LAN and internetworking related activities Handle bench repairs (depot service)



& remedial maintenance Respond/update/close calls from National Dispatch/Call Management Center Communicate with customers to diagnose problem, establish E.T.A., and parts requirements Knowledge, Skills, and/or Abilities Required: Have at 1 2 years of field service experience doing hardware roll-outs, refreshes, and other deployment related activities Have at 1 2 years of deskside support experience Have solid internetworking and troubleshooting skills Have A+ certification May have other vendor certifications from Cisco, Microsoft and/or from OEMs (Dell, Toshiba, Lenovo, HP) Must be a self-starter and have the ability to manage multiple tasks Exceptional customer service skills Valuable communication skills Ability to work independently or as part of a team Ability to complete tasks effectively with minimal supervision Must be available to work flexible work schedules Must have a minimum of a Diploma from a recognized IT program

📌 Imac Technician Toronto
🏢 PeopleToGo
📍 Toronto