Job Description:

We are looking for a Patient Care Coordinator to join a healthcare team in Scarborough, Ontario on a Contract basis. This position supports a welcoming and effective patient experience by combining front-desk service, appointment coordination, record administration, and general office support. The assignment is expected to continue until mid-June and may be extended based on operational needs.

Responsibilities:
Welcome patients and visitors warmly while creating a detail-focused and supportive first impression at the clinic.
Coordinate patient movement by directing individuals to the appropriate services and helping maintain an organized daily workflow.
Collect, confirm, and update patient details with accuracy to support proper documentation and service delivery.
Arrange appointments, manage calendar changes, and handle booking activities to keep schedules running smoothly.
Maintain both digital and physical records, including preparing, filing, and retrieving documents when required.
Support billing-related administrative tasks with guidance from the centralized billing team and provided training.
Make outbound calls to prospective or existing contact lists to encourage engagement and support clinic outreach efforts.




Complete routine housekeeping tasks such as sanitizing surfaces, light vacuuming, and tidying shared areas and washrooms.
Provide day-to-day administrative assistance to colleagues as needed to support overall clinic operations.

Requirements:
Minimum 3 years of experience in a customer-facing or administrative role, preferably within healthcare, retail, or service environments.
Robust communication and interpersonal skills with the ability to interact professionally with patients, visitors, and staff.
Proven ability to stay organized, manage multiple priorities, and maintain attention to detail in a busy setting.
Sound judgement and problem-solving skills, with the flexibility to adjust to changing daily demands.
Experience scheduling appointments and handling administrative coordination tasks efficiently.
Comfortable working with electronic systems and office software; exposure to platforms such as Allscripts, Cerner, Dentrix, or CRM tools is an asset.
Familiarity with billing, insurance, or medical coverage processes is considered beneficial.
Commitment to supporting a clean, respectful, and patient-focused setting.

📌 Patient Care Coordinator Scarborough (Canada)
🏢 Robert Half
📍 Canada