Enhance customer experiences at London Honda as a full time Customer Care Specialist in London, Ontario. Assist with vehicle repairs, appointments, and insurance inquiries on site.

London Honda is part of the AutoCanada dealership network, seeking a dedicated Customer Care Specialist. In this role, you will engage with customers to schedule repair appointments, handle finance portfolios, and support them through the repair process. Your expertise will ensure customer satisfaction and operational excellence in a fast-paced workplace.

Key Responsibilities:
• Create preliminary estimates and submit warranty claims
• Schedule customer vehicles for repairs and collect payments
• Check in collision vehicles and create work orders




• Provide repair status updates and answer insurance questions
• Educate customers on insurance and repair processes

Requirements:
• College diploma or two years of relevant experience
• Experience in an automotive BDC environment preferred
• Proficient in Microsoft Office, Mitchell Connect, and Audatex
• Exceptional customer service and problem-solving skills
• Solid verbal and written communication abilities

Perform critical support roles and foster enhanced customer experiences at London Honda.
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📌 Full Time Customer Care Specialist London Honda Ontario (Canada)
🏢 Socket.dev
📍 Canada