World Wide Technology (WWT) is seeking an experienced Incident/Operations Manager to provide 24x7 support for Managed Services and oversee multiple client engagements. You will coordinate cross-functional teams, monitor incidents and changes, and drive ITIL-based processes to ensure service quality.
The role requires robust communication, problem-solving, and documentation skills, with on-call rotation and a focus on continuous improvement.
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📌 Remote 24/7 Managed Services Delivery Lead Ontario (Canada)
🏢 World Wide Technology
📍 Canada
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