General Information Job Title:

Account Director (Supply Chain Consulting)

Location:

Toronto, ON (Onsite/Hybrid)

Job Type:

Full-Time

Reporting Line:

Chief Revenue Officer (CRO) / Chief Strategy Officer (CSO)

Salary Range:

Base: $140k–$160k CAD per year

OTE: $230k–$290k CAD per year

Total Compensation: $250k–$320k CAD per year (negotiable)

About Fulfillment IQ (FIQ) Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high‑performance logistics operations.

We work at the intersection of strategy, operations, and technology where we solve complex, real‑world problems across warehouse design, automation, order management, transportation, and end‑to‑end supply chain execution.

Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time‑to‑value and reduce delivery risk.

If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.

Role Overview The Account Director, Supply Chain Consulting, is responsible for originating and growing advisory and transformation engagements across Fulfillment IQ’s consulting practice.

This role sells pathways, not projects, and connects diagnostics, strategy, and execution into a structured, multi‑phase engagement model.

Mandate

Drive new logo and expansion revenue across consulting engagements

Translate client problems into diagnostics → roadmap → execution pathways

Ensure alignment with consulting delivery capacity and margin expectations

Build executive‑level relationships across target accounts

Must Have

10–20+ years in consulting, strategy, or transformation roles

Experience selling supply chain transformation, operational improvement programs, and advisory‑led engagements

Strong ability to translate ambiguity into structured programs and connect strategy to execution





Key Responsibilities New Logo Advisory Sales

Generate new consulting opportunities through relationships and outreach

Engage C‑suite stakeholders in strategic supply chain conversations

Identify diagnostic entry points across target accounts

Sell strategy and transformation programs

Lead executive‑level discovery conversations

Position Fulfillment IQ as an advisory partner

Funnel Management

Lead executive discovery conversations

Shape multi‑phase consulting programs (diagnostics, design, transformation)

Align scope with analytics, PMO, and specialist delivery capabilities

Own commercial structuring and proposal development

Expansion & Advisory Growth

Identify diagnostics and roadmap opportunities

Expand advisory footprint within accounts

Convert delivery into follow‑on strategy or execution work

Build long‑term client partnerships

Build multi‑year advisory engagements

Commercial Governance

Coordinate pricing with Practice Leader

Ensure proposal discipline aligned to delivery capacity

Maintain forecast accuracy

What Success Looks Like in the First 90 Days 30 Days In

Align with VP Supply Chain Consulting and delivery team

Understand consulting offerings, pricing, and delivery model

Identify immediate target accounts and opportunities

60 Days In

Generate qualified advisory pipeline

Lead executive discovery conversations

Submit structured proposals aligned to margin expectations

90 Days In

Close initial consulting engagements

Establish multi‑phase engagement pipelines

Build repeatable outreach and expansion strategy

Key Performance Indicators (KPIs)

Consulting bookings

Average deal size

Advisory win rate

Net revenue retention (consulting lane)





Forecast accuracy

Why You’ll Love Working Here Work That Matters You’ll help solve real operational challenges that directly impact global commerce, customer experience, and supply chain performance.

Career Growth That Matters We invest in mentorship, leadership development, and continuous learning — supporting both vertical growth and long‑term career progression.

Flexibility to Thrive We support remote and hybrid work models, adaptable schedules, and trust our teams to manage their time responsibly.

We Celebrate Impact From project wins to personal milestones, we recognize contribution, celebrate progress, and value consistency over heroics.

A Collaborative Culture You’ll work alongside experienced consultants, engineers, product leaders, and commercial professionals who value ownership, transparency, and high standards.

Perks you’ll appreciate Health & Wellness

Comprehensive health and dental coverage for you and your family (region‑specific plans)

Employee wellness programs where applicable

Time Off

Competitive paid time off (PTO), sick leave, and public holidays

Flexible leave policies that respect local labor standards

Retirement & Financial Security

Retirement savings programs and employer contributions

Region‑specific plans (401(k) in the U.S., CPP and supplementary plans in Canada)

Professional Growth

Dedicated learning and development budget

Support for skills development, leadership growth, and career progression

Flexible Work

Remote and hybrid work options

Flexible working hours aligned to role and client needs

Additional Perks

Equipment and workstation allowances

Internet and business travel reimbursements

Employee stock options (ESOP), where applicable

Team events, meetups, and company offsites

Life at Fulfillment IQ Fulfillment IQ is a people‑first company built in trust, collaboration, and ownership. We are proud to be an equal opportunity employer and are committed to building a diverse, inclusive, and high‑performing workplace.

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📌 Director of Sales (Supply Chain Consulting) (Toronto)
🏢 Fulfillment IQ
📍 Toronto