Company operating name: Octate Mcleod Inc.o/a A&W; Restaurant
Number of Position: 1
Location of work: 806 Niagara St, Welland, ON L3C 1M3
(Business Address: 6445-B Kennedy Rd, Mississauga, ON, L5T 2W4 )
Title of position: Food Services Supervisor
Terms of employment: Permanent – Full Time Position
Salary: An hourly rate of $21 for 36 to 44 hours per week
Food Services Supervisor is entitled.
Vacation: 4%
The salary will be subject to regular review based on annual performance.
Language of Work: English
Job duties:
Supervise, direct and coordinate restaurant team members throughout their shift
Schedule staff and assign duties and provides ongoing, specific direction to team members
Lead by example and demonstrates the importance of treating every team member and guest with respect
Supervise, co-ordinate and schedule the activities of staff who serve food;
Train staff in job duties, sanitization and safety procedures;
Orientate and monitors recent team members
Estimate and order ingredients and supplies required for food preparation;
Maintaining all inventories required for food department, keeping records of quantity of food used and preparing food for storage;
Ensures that all product and packaging is properly merchandised and stocked
Handling guest feedback and queries;
Supervises team members to ensure primary and secondary duties are completed
Responds to guest service complaints in a timely manner, resolving problems and turning potentially negative situations into positive situations
Ensure that food and service meet quality control standards; and
Preparing reports and other performance analysis documentation for management.
Job Requirements – Skills requirements:
Completion of secondary school
Previous experience in food preparation or service (7 months or more of related experience)
Completion of college program in food service administration, hotel and restaurant management or related discipline an asset
Proven leadership and problem-solving skills
Driven and focused. Passion for people and service excellence
Ability to inspire, motivate and develop people "We encourage applications from Indigenous Peoples, Newcomers to Canada, Aboriginal persons, and current immigrants"