Join our mission as a Bilingual Client Support Agent. Deliver personalized outreach to educators and candidates while resolving inquiries and enhancing tech experiences in education.
As the frontline support representative, you will efficiently handle calls and emails, guiding users through technical challenges. The ideal candidate is detail-oriented, organized, and passionate about technology, with a drive to maximize user interaction quality. Full time hours are mostly in-office, with versatile work arrangements after demonstrating success.
Key Responsibilities:
• Deliver effective and friendly support to clients
• Answer inquiries and manage interactions
• Troubleshoot and resolve technical concerns
• Provide insights for platform enhancements
• Assist with data entry and project tasks
Requirements:
• Fluency in both French and English is essential
• At least one year customer service experience
• Relevant post-secondary diploma or degree
• Proficient with Windows and Microsoft Office
• Prior call center experience is advantageous
Make meaningful contributions while developing your skills within a supportive educational technology setting.
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📌 Bilingual Client Support Agent Toronto (Canada)
🏢 ApplyToEducation.com
📍 Canada