Lead the Recent Business Onboarding initiative at Meridian OneCap as a Manager, Operational Excellence, in a hybrid work workplace. Drive operational readiness and service quality across product launches for enhanced customer experiences.This 12-month contract position requires strategic leadership in onboarding for new programs and products. You will ensure alignment with stakeholders like Sales, Legal, and Finance while supervising workflow design and team performance. Effective governance and continuous improvement are key components of this role.Key Responsibilities:
Lead onboarding for recent products, ensuring operational readiness
Partner with cross-functional teams to define workflows
Direct daily onboarding operations and issue resolution




Review post-implementation results and address gaps
Maintain management metrics and SLA trackingRequirements:
Minimum five years in leasing or equipment finance
Strong analytical and problem-solving skills
Proven ability to manage multiple priorities under pressure
Excellent communication skills across diverse teams
Bachelor's degree in business or related field preferredUtilize your expertise in operational excellence to enhance customer experiences at Meridian OneCap.#J-18808-Ljbffr

📌 Manager Of Operational Excellence Hybrid Toronto
🏢 Meridian Onecap
📍 Toronto