Elevate customer service at Birchwood Collision Centre as a Hail Consultant. Manage inquiries and ensure satisfaction through effective communication and follow-ups for hail repair orders.
In this pivotal role, the Hail Consultant engages directly with customers and collaborates with the Hail Centre Manager. Ideal candidates should possess a post-secondary education in Business and showcase exceptional relationship-building skills. You will thrive in a supportive, team-oriented workplace while demonstrating high attention to detail in service delivery.
Key Responsibilities: • Manage customer inquiries via phone and in-person • Communicate needed repairs and associated costs • Follow up to ensure customer satisfaction • Complete paperwork regarding hail repair orders • Collaborate with team members for service efficiency
Requirements: • Proven commitment to customer satisfaction • Post-secondary education in Business preferred • High attention to detail and organizational skills • Proficient in Microsoft applications • Valid driver's license and clean driving record
Deliver exceptional service while enhancing customer experiences at Birchwood Collision Centre. #J-18808-Ljbffr