Lead a team of Clinical Consultants at PointClickCare as a Qualified Services Manager. Ensure exceptional software delivery for Long-Term and Post-Acute Care markets while managing a passionate remote team.
In this impactful leadership role, you will oversee a high-performing team dedicated to providing top-tier software solutions. Your focus will be on maintaining high customer satisfaction, fostering innovation, and guiding operational excellence. Collaborate cross-functionally with various teams, ensuring seamless service engagement and driving growth through effective resource utilization and solid customer relations.
Key Responsibilities:
- Define and measure team performance against objectives - Develop and motivate the consulting team for success - Ensure high-quality delivery of service engagements - Manage revenue growth through productive resource use - Drive innovation and continuous improvement across processes
Requirements: - Experience in managing diverse, remote teams - Familiarity with healthcare software and the LTPAC landscape - Strong operational and project management skills - Customer-facing experience in professional services - Excellent problem-solving and presentation abilities
Elevate your leadership in healthcare solutions at PointClickCare, contributing to innovative and meaningful change.#J-18808-Ljbffr
📌 Professional Services Manager At Pointclickcare Winnipeg
🏢 PointClickCare
📍 Winnipeg
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