Salary Range: $64,733.69 to $79,590.60 annually.

Company Overview
For over 75 years enCompass has been building safe and inclusive communities by supporting individuals to navigate change – and lead healthy, meaningful lives. We provide holistic services and wraparound supports that address the root causes of crime and social disorder. We do this through preventative and restorative activities including release planning, housing, safety planning, employment transition, education, substance recovery, cultural supports and more. By exemplifying care, compassion and understanding, we are laying the foundations for positive change.

We are a values-driven organization that supports clients from a strength-based approach. If your values are aligned with our core values listed at: https://myencompass.ca/about-us/who-we-are/, please consider joining our team.

Position Summary
Shenn Way House is for men who perpetuate violence and harm, who recognize it, and who want to change. This program provides safe, temporary housing and wraparound supports that enables men to engage in therapeutic interventions and take responsibility for their behavior.

The Team Lead will oversee the day-to-day operations of Shenn Way House, including client care, case management, staff supervision, and community relations. They will support their team in the onsite delivery of services, in a multi-disciplinary team environment. They will be working in partnership with Edmonton Police Service, Child & Family Services, and other community partners with the overall goals of client, staff, and community safety. The Team Lead will also support the implementation of program policies and practices in line with the agency’s strategic direction and play a supportive role in program and policy development. As a Team Lead, you will monitor operational and evaluative aspects of the program and fulfill the supervision requirements of direct reports.

Responsibilities
Administration

Review and approve monthly time balances and semimonthly payroll for staff

Assist with completion of funder reports and proposals within required timelines

Ensure accurate record keeping and databases

Participate in afterhours on-call rotation schedule as required





Ensure expenditures are made within the limits of the established program budgets

Maintain timely expense reporting and documentation of same

Ensure processing and submission of invoices as required

Policy

Contribute to program level policies and practices and compliance of same

Ensure the application of program level policy through a client-centered lens

Ensure the delivery of client services in compliance with program, funder, and agency policies

Support risk management including client and staff safety, confidentiality, duty of care, and mandatory reporting according to relevant legislation

Human Resources

Ensure effective recruitment, retention, and termination of program staff

Implement and monitor supervisory standards within the program

Fulfill acting roles as defined and as necessary including front-line roles

Ensure core training for staff is maintained and identify supplemental training opportunities

Philosophy team

Ensure agency and division level philosophy is embedded into program service delivery

Participate in Leadership Team meetings and activities

Educate stakeholders, the general public, the community and others, as applicable, about the Program

Remain current with philosophical shifts within the community of practice

Strategic Direction

Assist with the development and implementation of agency strategic direction through the contribution of innovative ideas, concepts, and goals

Build and maintain positive relationships with actual and potential partners/collaborators, neighbors, the community, and project funding representatives

Quality Improvement

Assist agency leadership to develop and maintain accurate program level logic models, data collection tools (including client/stakeholder feedback) and databases





Ensure data entry is completed accurately and within required timelineImplement program level annual performance improvement plans

Work with the Manager to ensure programs have a clear design, including forms

Qualifications / Skills

Diploma in a related human services field

2 to 4 years’ experience with program oversight and supervising front line employees2 to 4 years’ experience working with high risk individuals and/or high need populations

A combination of education and experience may be considered in lieu of above

Proven ability to provide leadership, direction, and establish a positive culture for a team

Proven ability to maintain composure and effectively manage crisis situations

Proven ability for written and verbal communication

Competency in current evidence-based practices in relation to the applicable scope of work, mental health, addictions, and family violence, particularly intimate partner violence

Cutting-edge, self-motivated and inclined to go above and beyond

Proven ability to receive feedback

Valid First Aid and CPR certification as required

Criminal Record Check and Child Intervention Check

General computer and database knowledge (Microsoft Word, Excel, Outlook)

If occasional business use is required, Reliable vehicle, valid Class 5 Driver’s License $2 million liability is required

A criminal record will not disqualify you from employment with us; we evaluate each application individually

Conditions of Employment

The hours of work are Monday to Friday 8:00 AM – 4:30 PM, 40 hours per week, with some evening, overnight, and weekend availability

What we offer

The salary range for this position is $64,733.69-$79,590.60 annually.

enCompass strives to provide a meaningful work environment through the following:

Strong focus on employee wellness and work-life balance

Service recognition and employee awards

Staff team building and appreciation days

Competitive health, dental and RRSP advantages

Building Safe, Inclusive Communities.

enCompass is committed to achieving a diverse workforce and strongly encourages applications from people of Indigenous heritage, and people from culturally diverse backgrounds.

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📌 Team Lead (Alberta)
🏢 enCompass Community Safety Agency
📍 Alberta