Join NTT DATA as a Healthcare Business Analyst specializing in CMDB and Service Management, located in Ottawa. Help drive data governance and enhance service quality in healthcare IT.

Ideal candidates should have over 8 years of Business Analysis experience with a strong focus on the healthcare sector. In this role, you'll facilitate CMDB data collection and maintain high-quality standards for Configuration Items. Your robust analytical skills and communication prowess will help in driving stakeholder engagement and data accuracy initiatives.

Key Responsibilities:
• Oversee CMDB data integrity and governance
• Facilitate workshops and validation sessions
• Coordinate with application owners for accurate data updates
• Identify and resolve data quality issues
• Prepare stakeholder reports on data quality metrics

Requirements:
• Bachelor's degree in a relevant field
• 8+ years Business Analysis experience in healthcare
• Familiarity with ITSM and Configuration Management
• 3-5 years with CMDB and Data Governance
• Strong presenting and communication skills

Bring your expertise in healthcare data management to NTT DATA and enhance our service excellence.
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📌 Healthcare Business Analyst - CMDB Focus (Quebec City)
🏢 NTT DATA North America
📍 Quebec City