Care Supervisor (RPN/ RN) - Talent Network
Job Category : Lead/Supervisory

Requisition Number : CARES014567

Posted: July 16, 2026

Full time

Locations

Newmarket, ON L3Y8X7, CAN

Salary Range: $50,000 – $75,000 per year.

Vacancy Disclosure: This posting is to build a talent pool for future potential openings. The role is not currently vacant. Applicants may be contacted as opportunities become available and will be kept on file for up to 12 months and reviewed as openings arise.

What you will do

Respond to patient referrals within timelines (internal and external)

Complete a comprehensive care assessment in a timely manner, utilizing tools, forms and process as aligned with established policy and procedure guidelines

Document all required information, including any information pertinent to the client status and care planning same day of visit

Ensure Patient and Care Provider safety by accurately assessing risk using tools provided

Ensure that care plans meet individual patient’s needs, and that the Care Provider has the knowledge, skills and expertise to fulfill the plan

Reassess patients at interim visits to ensure the service plan continues to be appropriate

Be responsible for investigation, resolution and reporting of all customer related complaints

Promote service delivery excellence through effective on-boarding, mentoring, coaching and performance managing of field staff, including performance reviews

Ensure all team members are aligned to the Key Accountabilities of their role and are meeting performance expectations

Participate actively in meeting or exceeding utilization,



retention and engagement expectations of field staff/care providers

Respond to identified staff training needs with action plans to resolve gaps, minimize risk and ensure service delivery excellence

Ensure all internal and external reporting meets or exceeds all standards and expectations of CBI Home Health, external stakeholders and the associated Regulatory Body

Ensure accurate and timely completion of appropriate documentation, including client charting

Actively identify potential risks with internal stakeholders to mitigate and/or manage risk, with particular attention to missed visits and clinical care

Ensure a timely and comprehensive response to Incident Reporting (IR)

Ensure policies and procedures are enforced and reflect best practices.

Complete daily administrative tasks, including performance management

Responsible for a client and PSW caseload

Follow CBI policies and procedures and OHAH contractual obligations

What you will need to be successful

Possess a current registration with College of Nurses of Ontario (CNO) as a Registered Nurse or Registered Practical Nurse

Have 2 years of supervisory experience and/or experience in the home health service delivery

Be able to effectively establish and build rapport with clients and care staff





Possess a valid Ontario driver’s license with access to a reliable vehicle with ability to travel in community

Have the ability to participate in afterhours on call support for the on‑call PSS Supervisor responsibility

Have the ability to provide best possible solutions to problems that align with policies and uphold best practices

Be self‑motivated with an ability to work both independently and as an effective member of a team

Employee Benefits

Mileage reimbursement and on‑call stipend

Full‑time - Working hours will be Monday‑Friday from 8:30 am to 4:30 pm

Comprehensive advantages package including extended medical and dental coverage

Employee discount and perk offerings with various partnerships, including Perkopolis, Telus, Rogers, Goodlife, etc.

Employee and Family Assistance Program

Paid orientation, training and development with opportunities to grow your career

Nurses may be eligible through the Community Commitment Program for Nurses (CCPN)

Recruitment Technology Disclosure: We use technology and automation to support administrative aspects of our recruitment process. Artificial Intelligence is not used to evaluate, rank, or select candidates. All hiring decisions are made by people.

CBI Home Health is committed to a diverse, equitable, and inclusive workplace. We welcome applications from all qualified individuals and are committed to providing accommodations throughout the hiring process in accordance with applicable legislation. Please advise your recruiter if you require an accommodation.

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📌 Care Supervisor (RPN/ RN) - Talent Network (Ontario)
🏢 CBI Home Health
📍 Ontario