Client Support Coordinator - Facilities Management (Alberta)

Client Support Coordinator - Facilities Management (Alberta)

14 Aug
|
BGIS
|
Alberta

14 Aug

BGIS

Alberta

Become a pivotal part of BGIS's Facilities Management team as a Client Support Coordinator. This full-time role is essential for facilitating service requests and enhancing client experiences.

In this position, you will provide front-line support from BGIS's critical Operations Centre, handling a wide range of service requests across a variety of sectors. You will manage inbound inquiries, assist in logistical tasks such as room setups, and ensure seamless internal communications. With over 720,000 service requests annually, your role will directly impact client satisfaction and operational efficiency.

Key Responsibilities:
• Assist clients and manage incoming service requests
• Facilitate visitor and contractor operations
• Coordinate meeting room requirements and catering




• Handle mail collection and distribution tasks
• Support invoicing and work order management

Requirements:
• Experience in a customer service center environment
• Strong professional phone demeanor and customer focus
• Proficiency in relevant software including Word and Excel
• Attention to detail and excellent organizational skills
• Quick adaptability in a quick-paced setting

Leverage your customer service skills and coordination capabilities to support BGIS's clients effectively.
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📌 Client Support Coordinator - Facilities Management (Alberta)
🏢 BGIS
📍 Alberta

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