BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher)
Department: Transport Canada (TC)

Employment Type: Contract / Temp

Location: Canada

Description
TBIPS Category: B.7

Quantity: 2 Resources

Contract Period: ASAP – March 2029 (+ 1‑year option to 2030)

Location: National Capital Region (hybrid – 330 Sparks Street, Ottawa + remote)

Security Clearance Required: SECRET

Estimated Days: 220 days per resource (initial period)

The Business Transformation Architect (UX Designer/Researcher) will support the digital transformation of Transport Canada’s marine safety and security applications. Working across the MITRACK 2.0, PCOCS, and Vessel Registry System workstreams, this role leads user research, UX/UI design, accessibility compliance, and supports development teams with design artifacts and technical guidance. Resources will embed in Agile delivery teams and participate in full sprint ceremonies.

Key Responsibilities
User Research & Requirements

Gather business, technical, and user requirements through stakeholder interviews, workflow analysis, and objective definition

Conduct user interviews, surveys, and heuristic evaluations; consolidate findings into actionable insights

Use design research deliverables (journey maps, personas) to facilitate discussions with product owners and development teams

Assess program usability and provide expert recommendations for improving user experience based on data and analytics

UX/UI Design & Accessibility

Develop UI/UX design specifications ensuring full compliance with WCAG 2.1 AA accessibility standards

Create wireframes, mockups, high‑fidelity prototypes, and design assets using the Canada.ca Design System

Define user workflows and interactions; ensure consistency with product requirements and GoC Digital Standards

Produce storyboards, design artifacts, mock‑ups, and research artifacts that are user‑centric and consider system architecture

Development Support & Testing





Support development teams with UX artifacts, design guidance, and implementation recommendations

Support front‑end and back‑end component development; assist in implementing APIs and third‑party integrations

Perform usability testing, heuristic evaluations, and validate design decisions against real user scenarios

Conduct UAT planning and execution; support bug fixing and design reviews to maintain quality

Support configuration of CI/CD deployment pipelines, staging/production environments, and deployment verification

Agile Participation & Continuous Improvement

Participate fully in Agile ceremonies (stand‑ups, sprint planning, sprint reviews, retrospectives)

Coordinate requirements with product owners, update DevOps boards, and prioritize tasks

Define user stories, complete assigned backlog items, and adjust tasks based on user research insights

Dedicate sprint time to coaching and mentoring junior and intermediate designers

Participate in TC Design Community of Practice; share lessons learned with the broader team

Post‑Launch Support

Gather user feedback, monitor feature adoption, and iterate on enhancements

Address urgent accessibility and usability issues; support implementation of security patches and regulatory compliance updates

Track usability over time to identify risks and ensure continuous improvement

Align UX goals with the product roadmap and communicate UX improvements to stakeholders

Deliverables include:

Requirements documents (business, technical, user)

Stakeholder Interview Summaries

User Research Reports





UI/UX Design Specifications (WCAG 2.1 AA)

Wireframes/Mockups/Prototypes

User Journey Maps

Usability Testing Reports

UAT Plans

Test Cases and Results Logs

UX Improvement Logs

Usability Monitoring Reports

User Feedback/Enhancement Roadmaps

Mandatory Qualifications
Candidates must demonstrate experience as a B.7 Business Transformation Architect, Level 3, and provide two (2) project examples within the last seven (7) years where they successfully performed ALL of the following:

Developing high‑fidelity wireframes and prototypes that align with user needs, regulatory requirements, and technical feasibility

Conducting usability testing with detailed reports highlighting pain points, areas for improvement, and actionable recommendations to improve user experience

Producing design plans that include storyboards, mock‑ups, prototypes, design artifacts, and research artifacts that are user‑centric and consider system architecture

For each project example, the résumé must clearly identify: (i) the client organization name, (ii) the dates and duration of engagement (month/year start and end), and (iii) a project title and description of the scope of services demonstrating the tasks above.

MRC2 – Education
Candidates must hold a post‑secondary degree, diploma, or certificate in a related field from a recognized Canadian institution (per CICIC). A copy of the credential must be provided.

Language
Fluent English (written and oral); must communicate without assistance and with minimal errors.

Technical Competencies
Canada.ca Design System, WCAG 2.1 AA, Microsoft DevOps (Boards, Repos, Pipelines), .NET, HTML5/CSS3/JavaScript, Blazor, Azure (Functions, Logic Apps, Web Apps), Microsoft 365, Power Platform (Power Apps, Power Automate), RESTful APIs, Entity Framework Core, Git/GitHub Advanced Security, Microsoft Dataverse.

#J-18808-Ljbffr

📌 BUSINESS TRANSFORMATION ARCHITECT LEVEL 3 (UX Designer/Researcher) (Quebec City)
🏢 Orangutech
📍 Quebec City