14 Aug
|
Whistler Blackcomb
|
Whistler
14 Aug
Whistler Blackcomb
Whistler
Create Your Experience of a Lifetime!
Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.
Rockies
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- Breckenridge
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- Grand Teton Lodge Company
- Vail Resorts Headquarters
West
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Northeast
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Midwest
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Canada
- Whistler Blackcomb
Australia
- Perisher
- Falls Creek
- Hotham
Senior Administrative Assistant
Date: Aug 5, 2026
Location: Whistler, BC, Canada
Company: Whistler Blackcomb
Shift Type: Year Round
Job Description Overview
With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness advantages to fuel your success.
Job Benefits
- Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
- MORE employee discounts on lodging, food, gear, and mountain shuttles
- RSP Options (after 12 months or 2000 cumulative hours of service)
- Employee Assistance Program
- Excellent training and professional development
- Referral Program
Benefits for Full Time Roles
- Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
- Free ski passes for dependents
- Critical Illness and Accident plans
Job Summary
As our Senior Administrative Assistant, you will provide administrative support to our team and ensure our guests have the Experience of a Lifetime.
Job Specifications
- Starting Wage: $22.09/hr - $25.99/hr
- Employment Type: Year Round
- Shift Type: Full Time hours available
- Minimum Age: At least 18 years of age
- Housing Availability: Yes
Job Responsibilities
- To provide direct administrative support to the Guest Services Managers, as well as assistance to the Guest Services assistant manager team.
- Demonstrate our core values: Service Others, Do Right, Be Inclusive, Drive Value, Do Good, Be Safe and Have fun.
- Develop rapport and engage with our PSS team in our guiding mission statement of creating the Experience of a Lifetime for our employees, so they can, in turn, provide an exceptional experience for our guests.
- Assist in budget preparation and Capital planning; including sourcing out costs, formulating spreadsheets and formatting narratives and drafting reviews
- Assist with organizing staff functions based on Fiscal year budget
- Purchasing of office and operating supplies for the department.
- Assist with coordinating completion of any capital project items
- Provide assistance with special events and projects; including creating spreadsheets, and PowerPoint presentations
- Assist Managers and Supervisors in attaining objective targets and action item completion
- Prepare miscellaneous correspondence, reports and statistical data as required
- Respond to guest inquiries or issues directed to the Guest Service dept by phone, correspondence or e-mail.
- Assist with Line control duties as required both within the offices and at the valley lifts
- Fulfil resolutions to guest issues relating to replacement, dry cleaning or other guest appeasement requirements.
- Plan, organize, and coordinate the decorations/festive additions to add to guest experience in the Guest Service locations
- Participate in weekly Guest Service Leadership meetings and take minutes
- Attend, record and issue minutes from meetings
- Provide support for Guest Service (Guest Services, Ticket Sales and Snow School Sales) Supervisor team and frontline staff (includes working frontline shifts/covering breaks as needed)
- Assist managers with their expenses
- Maintain current results for employee surveys
- Maintain a centralized file system for guest service policies, procedures and tracking etc that are common to all Guest Service operations and locations.
- Assist with maintaining the Guest Services Privacy requirements in accordance to WB privacy act policies & procedures.
- Follow up on all outstanding action items established from weekly/monthly and planning meetings
- Provide assistance with the organization of Guest Services meetings, parties and events
- Maintain office filing systems and provide accurate record keeping
- Coordinate the lost and found by arranging shipments for guests, keeping the area tidy and organized
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📌 Senior Administrative Assistant (Whistler)
🏢 Whistler Blackcomb
📍 Whistler