Education: Secondary (high) school graduation certificate Experience: 5 years or more or equivalent experience Tasks Direct and control daily operations Evaluate daily operations Plan and organize daily operations Manage staff and assign duties Determine staffing requirements Resolve issues that may arise, including customer requests, complaints and supply shortages Conduct performance reviews Supervise office and volunteer staff Work conditions and physical capabilities Fast-paced setting Work under pressure Tight deadlines Attention to detail Personal suitability Efficiency Excellent oral communication Excellent written communication Organized Team player Ability to multitask Work Term: Permanent Work Language: English Hours: 37.5 hours per week