Join Silent-Aire Powering the Worlds Data Centers Silent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers.

Our product line includes large-scale equipment such as air handling units and modular data centers.

We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients'' unique needs.

We currently operate manufacturing facilities in: Edmonton Sherwood Park Nisku Overview Johnson Controls is looking for a detail-oriented and proactive NPI Quality Analyst to join our team.

This role will focus on supporting the New Product Introduction (NPI) Quality Team in ensuring the effective development and launch of high-quality products by analyzing data, addressing production issues, and collaborating across teams.

The position is based in a energetic and innovative environment that fosters growth and collaboration.

Key Responsibilities Data Management: Execute accurate data entry, analysis, and reporting of warranty claims, commissioning issues, and production discrepancies to identify trends and root causes.

Cross-functional Support: Collaborate with Engineering, Manufacturing, and Quality Control teams to facilitate the development and implementation of Design and Process Failure Mode and Effects Analyses (DFMEAs and PFMEAs), as well as Control Plans, ensuring robust processes are established.

Project Monitoring: Track and follow up on actions derived from FMEAs and ensure fidelity to Johnson Controls stage-gate process (RCLP) for NPI project deliverables.

Customer Engagement:



Act as a customer advocate in internal discussions, providing technical guidance, addressing concerns, and ensuring customer requirements are effectively met.

Problem Resolution: Assist or lead Root Cause Analyses (RCAs) and 8D problem-solving processes related to warranty claims and commissioning issues, ensuring timely and effective resolution.

Continuous Improvement: Participate in plant and process improvement workshops or Kaizen events to contribute to operational excellence and quality enhancement.

Qualifications Bachelors degree in Engineering (Mechanical, Electrical, or Industrial) or a related technical field or equivalent. 1-3 years of experience in a quality, engineering, or related role.

Internship or co-op experience in similar fields is acceptable.

Proficiency in quality control methods and root cause analysis tools such as FMEA, 8D, and Continuous Improvement methodologies.

Strong analytical skills and attention to detail, with the ability to handle complex datasets and derive actionable insights.

Excellent communication skills for effective collaboration with internal teams and external customers.

Proficiency in Microsoft Office Suite and familiarity with quality and manufacturing tools.

What We Offer Competitive salary and benefits package, including health insurance, retirement plans, and paid time off.

Opportunities for professional development and career advancement within a global leader in building technologies. A collaborative and inclusive work environment that values diverse perspectives and fosters innovation.

Commitment to safety and integrity in all operations and processes.

📌 NPI Quality Analyst (Edmonton)
🏢 Johnson Controls
📍 Edmonton