Work Term: Permanent Work Language: English Hours: 40 hours per week Education: Other trades certificate or diploma Experience: 7 months to less than 1 year or equivalent experience Work setting Public sector Relocation costs not covered by employer Tasks Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Operate switchboard or telephone system Record and relay information Schedule and confirm appointments Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Monitor mobile radio or telephone Provide directory assistance Perform data entry Provide customer service Perform basic bookkeeping tasks Computer and technology knowledge Word processing software MS Office Accounting software MS Excel MS Outlook MS Word MS Windows Simply Accounting Security and safety Criminal record check Transportation/travel information Own transportation Public transportation is not available Work conditions and physical capabilities Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Personal suitability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity Screening questions Do you have experience working in this field? Employment terms options Day Health benefits Dental plan Health care plan Vision care benefits Financial advantages Bonus Other benefits Free parking available Learning/training paid by employer Parking available Support for persons with disabilities Provides physical accessibility accommodations (for example: ramps, elevators, etc.) Support for newcomers and refugees Participates in a government or community program or initiative that supports newcomers and/or refugees