Work Term: Permanent Work Language: English Hours: 30 to 40 hours per week Education: Secondary (high) school graduation certificate Experience: Experience an asset or equivalent experience Work setting Hospitality industry Hotel, motel, resort Rural area Resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Exchange foreign currency Process guests'' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying)



Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer service Work with minimal supervision Computer and technology knowledge Multi-line switchboard Central reservation system (CRS) Spreadsheet Internet Security and safety Bondable Transportation/travel information Own transportation Public transportation is not available Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Judgement Organized Reliability Team player Employment terms options Evening Shift Morning Employment terms options Day Weekend Other advantages Free parking available Other benefits

📌 Front desk agent (Port Mouton)
🏢 The Quarterdeck Resort
📍 Port Mouton