Who We Are? Driven by a vision to eliminate poverty in our community, Bissell Centres data-driven approach is rooted in a deep belief in the dignity, strength, and potential of every individual.

Through compassion, optimism, and strong relationships, our prevention and stabilization strategy and programs empower people by supporting our Community to secure housing and build sustainable livelihoods.

Our community comes from all walks of life, and so does our teamunited by a shared commitment to create real, lasting change.

By joining Bissell Centre, you will become part of a fast-paced and dedicated team that works together to realize our vision.

Currently, Bissell Centre is looking for a Manager, Housing Access & Navigation to join our dedicated Housing Services team as we journey with the Community towards an elimination of poverty.

If youre ready to bring your heart to a rapid-paced, collaborative environment, join us in making an impact in our community.

How Youll Make an Impact? The Manager, Housing Access and Navigationis responsible forthe development, implementation, administration, and evaluation of housing access and navigation programs, including the Housing Engagement Team, Problem Properties,Rent Readyand other targeted housing initiatives.

The position provides leadership and oversight to teams supporting individuals experiencing homelessness or housing instability to access and secure housing.

The Manageris responsible forensuring program targets are achieved, participants are successfully connected to housing opportunities and resources, and services are deliveredin accordance withfunder requirements, organizational priorities, and best practices.

The Manager develops andmaintainscollaborative relationships withlandlords, property management companies, community agencies, government partners,



and funders to increase housing opportunities and remove barriers to housing access.

Develop and implement annual operational plans, including goals,objectives, timelines, and quality improvement initiatives.

Monitor and evaluate program delivery and quality on an ongoing basis.

Ensure compliance with funder requirements, includingaccuraterecording of outputs and outcomes within specified timelines.

Provide leadership and oversight to the Housing Engagement Team, Problem Properties,Rent Readyand other housing access initiatives.

Monitor program outcomes related to housing placements, housing access, diversion from homelessness, participant engagement, and service effectiveness.

What Youll Bring? A degree in Social Work, Human Services, Community Development, Business Administration, or a related field, or an equivalent combination of education, training, and experience.

Minimum three years of progressively responsible leadership experience in housing, homelessness prevention, Housing First, supportive housing, or related social service programs.

Demonstrated experience in program development, implementation, evaluation, case management, staff supervision, and performance management.

Experience overseeing housing stability, eviction prevention, tenancy support, and participant-centered service delivery.

Experience developing andmaintainingpartnerships withlandlords,



property management companies, housing providers, funders, and community stakeholders.

Experience managing program budgets, financialassistanceprograms, and housing-related expenditures.

Experience reviewing and making decisionsregardingtenancy-related financial claims,landlordreimbursements, and exceptional housing-related expenses.

Knowledge and practical application of the Residential Tenancies Act and landlord-tenant practices.

Experienceutilizingdata management systems, reporting tools, and performance measurement frameworks to support program outcomes and continuous improvement.

Why Choose Bissell Centre? At Bissell Centre, we believe meaningful work starts with a supportive and inclusive culture.

We value individuality, are guided by strong values, and are committed to supporting staff growth and wellbeing.

We offer a competitive Total Rewards package that reflects our commitment, including: Paid Vacation of 3 weeks upon hire and 4 weeks after one-year continuous service with Bissell Centre.

Health Maintenance Days Extended health, dental, and vision coverage for you and your family Health Spending Account Life insurance and ADD for you and your dependents Benefits coverage during maternity/parental leave Employee and Family Assistance Program (supporting mental and physical wellbeing) Staff events, committees and celebrations Professional development support Exclusive employee discounts, including TELUS and Bell mobility plans, recreation centre memberships, Costco membership, CIBC banking perks, Perkopolis, Fresh Prep, and more Paid time off for optional general holidays What Youll Need Before Starting? Vulnerable Sector Check Valid Drivers License $2 Million Liability Auto Insurance Ready to Apply?

📌 Manager, Housing Access & Navigation (Edmonton)
🏢 Bissell Centre
📍 Edmonton