The Organizational Effectiveness team is HR Center of Excellence supporting HR and the business with Organizational Design, Change Management, and Workforce Transformation activities.

We collaborate with HR Business Partners, HR CoEs, and colleagues in the business/functional teams to build strategic frameworks and resources to facilitate complex enterprise-wide programs, as well as provide advisory support for small to medium initiatives across the Bank.

Reporting to the Senior Director, Organizational Effectiveness, the Director, Organizational Effectiveness will play a critical role on an Organization Effectiveness project, and will support other OE asks/projects when capacity allows.

The successful candidate will bring a strong blend of strategic thinking, structured problem solving, and execution excellence, with the ability to navigate complexity and influence at all levels.

Position: Director, Organizational Effectiveness Competitive salary Hybrid role: 12 month contract with the possibility of extension Location: Toronto Hybrid role: Typically on-site 4 days a week, with the choice to work from home on Thursday or Friday Advantages This position offers the opportunity to work within a cooperative and supportive team environment.

The role will provide challenges and growth opportunities within a global organization.

Responsibilities Overall Work with colleagues across HR, the business, and senior leadership as part of a fast-paced and high-performing project team to drive organizational performance and enable organizational effectiveness outcomes.

Leverage data and insights to inform decision-making.

Build and manage relationships with HRBPs, Senior Executives, and cross-functional partners on the project to define work required, provide recommendations, and deliver OE solutions.

Change Management Design and deliver end-to-end change management strategies for a large scale transformation initiatives.





Develop and execute change plans including stakeholder engagement, and communications.

Support leaders in navigating change and driving sustained behavioural shifts.

Organizational Design & Workforce Transformation Lead and support an organization design initiatives aligned to business strategy, including operating model design and workforce planning.

Be able to conduct org design consultation conversations with Business Leaders undertaking operating model and org structure changes.

Partner with business leaders and HRBPs to assess organizational effectiveness and identify opportunities to improve ways of working.

Project Delivery Lead org effectiveness related deliverables.

Deliver recommendations to an actionable level of detail.

Monitor progress, manage risks, and adapt approaches to deliver outcomes in changing environments.

Qualifications Strong Power

Point skills 5+ years of experience in organizational effectiveness, organization design, change management, transformation, strategy, or management consulting (FSI experience is an asset) Ability to advise senior leaders and implement programs in all areas of organizational effectiveness.

Proven experience to successfully effect change in a matrix organization and ability to manage the successfully transition from current to future state.

Consulting toolkit with the ability to work and think strategically.

Experience in breaking ambiguous problems into component parts, identifying logical methods to solve them and assessing business opportunities and impact.





Ability to facilitate complex problem-solving sessions with varied stakeholders groups to drive to solutions.

Strong communication, presentation and storytelling skills (oral and written) with the ability to express ideas clearly and concisely to senior audiences, leveraging Power

Point.

Summary The perfect position for you? If you are a motivated and experienced customer service professional, and passionate about service excellence, we want to meet you.

If you meet the qualifications, apply now! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada.

As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada''s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to to ensure their ability to fully participate in the interview process.

📌 Director, Organizational Effectiveness (Toronto)
🏢 randstad canada
📍 Toronto