Overview Manager, Sales Coordination within the Direct Sales, Equipment Finance team at NBC. This role leads a team that supports client success across Canada, drives operational excellence, and manages risk in equipment financing. You will help shape strategy, improve processes, and lead change while fostering a culture of collaboration, innovation, and inclusion.
You’ll be at the heart of a multi-billion dollar business line, shaping strategy and contributing to initiatives that enhance efficiency and client experience.
Your role Lead a team of business coordinators to deliver exceptional client service and operational support.
Implement and optimize business processes that support sales growth and regulatory compliance.
Collaborate with cross-functional teams to manage risk and ensure policy adherence.
Coach and develop team members through regular feedback, training, and performance management.
Drive change initiatives and contribute to strategic projects that improve efficiency and client experience.
Represent the team in enterprise-wide initiatives and communicate performance metrics to leadership.
Your team The Direct Sales team is made up of professionals who work collaboratively to support equipment financing across Canada. You’ll report to the Regional Sales Director and work closely with leaders in credit, operations, legal, and finance. Our team emphasizes innovation, agility, and continuous improvement.
NBC values continuous development and internal mobility. Our personalized training programs, based on experiential learning, help you master your role and expand your expertise.



You’ll have access to tools like the Data Academy, language training, Harvard Learning Center, coaching, and mentoring support.
Your profile Post-secondary education in Business Administration or Management, or equivalent experience.
7+ years of experience in financial services, including leadership in business coordination, credit support, or sales operations.
Advanced knowledge of equipment financing products, documentation, and regulatory requirements.
Solid accounting acumen and understanding of taxability and invoice requirements.
Proven ability to lead high-performing teams and manage change effectively.
Soft skills to highlight in your application Strong leadership and coaching abilities
Excellent problem-solving and analytical skills
High attention to detail and accuracy
Exceptional communication and interpersonal skills
Ability to manage multiple priorities in a fast-paced environment
Adaptability and resilience in the face of change
Your benefits In addition to competitive compensation, you’ll be eligible for a wide range of flexible benefits to promote wellbeing for you and your family.
Health and wellness program, including many options
Flexible group insurance
Generous pension plan
Employee Share Ownership Plan
Employee and Family Assistance Program
Preferential banking services
Opportunities to get involved in community initiatives
Telemedicine service
Virtual sleep clinic
We offer a dynamic work environment with collaboration tools and regular opportunities for feedback and growth. We are committed to accessibility and an inclusive, barrier-free workplace.

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📌 Manager, Sales Coordination (Alberta)
🏢 National Bank of Canada
📍 Alberta