Join CIBC as a Client Service Representative in London, where you'll enhance client experiences and assist with financial services in a full time, on-site capacity. You will engage with clients, resolving issues and connecting them to the right resources.
As a key member of the Personal and Business Banking Team, you will work in a dynamic banking center, leveraging technology to help clients manage their day-to-day banking needs. Your role will require flexibility to work various hours, including evenings and weekends, across multiple locations when necessary.
Key Responsibilities:
• Manage client accounts and assist with banking products
• Proactively resolve client issues with empathy
• Introduce clients to mobile banking technology




• Connect clients with appropriate CIBC teams for support
• Ensure a meaningful and engaging client experience
Requirements:
• Strong client service and communication skills
• Experience in financial services or customer care
• Flexibility to work various hours including weekends
• Ability to engage with diverse clients
• Commitment to accountability and teamwork
Leverage your skills in customer service and financial literacy to make a real impact at CIBC.
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📌 Client Service Representative at CIBC (London)
🏢 CIBC
📍 London