Web Agency and Digital Marketing Specialist Job Title: Account Manager
Job Location: Edmonton, Alberta
Organizations URL: http://www.digitalshiftmedia.com
Number of Positions: 1
Post Date: N/A
About Digital Shift Digital Shift is dedicated to providing reliability, responsiveness, assurance, while demonstrating empathy to help build long term relationships with our valued customers. Our vision is to be a leader in online relationships by transforming the way our customers' do business using internet technology.
Digital Shift’s Mission Statement To make technology easy to use and available to all businesses.
Job Summary Responsibilities include managing all clients, identifying opportunities, planning and implementing marketing strategies
Day-to-day activities include keeping in touch with existing clients, networking, and identifying new clients.
Duties and Responsibilities Handle new campaign start-ups, upgrades and renewals
Develop business opportunities to strengthen the relationships with existing clients and to generate new clients
Identify and qualify additional prospects through telemarketing, cold calls, sales call, proposal and report writing and data entry
Establishing and maintaining solid client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication
Ensure you manage expectations of all stakeholders by communicating through meetings, verbal, written and email forms
Project managing campaigns; developing timetables and setting deadlines for clients
Producing weekly, monthly and quarterly status reports to each client and establishing individual requirements




Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the campaign, from the point of handover from the business development manager
Actively seeking to increase the services offered to your portfolio and increase the income generated in conjunction with the cross-sell and up-sell reward scheme to targets
Responding to requests from the clients in an efficient and timely manner
University Degree or College Diploma or equivalent
Two years experience in account management
Five years experience in sales
Effective oral and written communication
Organization/Planning
Time Management/Punctual
Understand and contribute to the organization's goal
Self-motivated
Honesty, integrity and personal ethics
Think critically and act logically to evaluate situations, solve problems and make decisions Cooperative
Highly motivated professional with excellent communication and inter-personal skills
Team player with a positive attitude, who can also work independently and set own priorities and tasks
Possess the core competencies and behaviours of a business development manager including: understanding customer needs, articulating Earley& Associates benefits, closing sales and maintaining customer relationships, and leveraging leads into sales
Some travel is required where appropriate
Good working knowledge of Microsoft Excel
Ability to effectively manage customer & staff relationships, promptly respond to queries, ensure promises are kept and manage expectations
Ability to analyze results, identify and explain any variance from targets
Ability to use email, Internet applications, MS Windows operating system and tracking tools to support their role

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📌 Account Manager (Alberta)
🏢 Digital Shift
📍 Alberta