Elevate your career at Libro Credit Union as a Contract Relationship Support Associate in London Downtown. This role focuses on administrative support and enhancing member experiences through responsive service.

In this critical branch-based position, you will support Personal and Business Relationship Managers by managing documentation, ensuring regulatory compliance, and enhancing the overall member journey. A detailed understanding of banking systems and product offerings is essential to meet our members' complex needs and coordinate service delivery effectively.

Key Responsibilities:
• Prepare documentation for personal and business banking accounts
• Support application processes for lending and deposit products




• Facilitate appointment bookings for Wealth/Investment services
• Track member requests, ensuring proper resolution
• Act as an initial point of contact for member inquiries

Requirements:
• Post-secondary diploma or degree in business or finance
• Experience in financial services, ideally in support roles
• Knowledge of banking products and account management
• Passion for enhancing financial well-being
• Alignment with Libro's core values

Help strengthen member relationships and financial well-being at Libro Credit Union.
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📌 Contract Relationship Support Associate at Libro (Ontario)
🏢 Libro Credit Union
📍 Ontario