Make a real impact at Cencora as a Caseworker, supporting reimbursement processes for both human and animal health. Play a crucial role in patient support workflows while ensuring timely case progression.

As a full-time Caseworker, you'll assist with reimbursement documentation, case updates, and communication with both internal and external stakeholders. Your responsibilities will focus on resolving routine issues, maintaining accurate records, and monitoring reimbursement trends to enhance service continuity. By contributing to process improvements, you will help strengthen reimbursement support services at Cencora.

Key Responsibilities:
• Assist reimbursement processes for customer operations
• Coordinate benefits documentation and updates




• Resolve reimbursement issues and documentation gaps
• Maintain accurate case records and system updates
• Monitor reimbursement trends for proactive resolutions

Requirements:
• Experience in customer support and case management
• Robust communication and organizational skills
• Ability to work collaboratively with diverse stakeholders
• Knowledge of healthcare reimbursement practices
• Full-time availability to ensure operational readiness

Support health initiatives through case management and reimbursement coordination at Cencora.
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📌 Cencora Caseworker in Healthcare (Quebec City)
🏢 Cencora
📍 Quebec City