You’ll love it here! We are hiring immediately for a retail sales & technical service associate - keyholder, which we call an agent advisor (KH) - solutions at Best Buy. In this role, you will greet customers and provide technical support or assistance in finding the products and services they need. Join us and grow your career with our retail team as a retail sales & technical service associate - keyholder. What you’ll do: Help customers find the perfect product or service and respond to their questions Assist customers with signing in their devices for setup, diagnostics, and repairs Create an amazing customer experience Assist with store operations by completing opening/closing tasks and receiving merchandise deliveries Respond to customer escalations and other events when store leader is absent Assist with training and mentoring team members
What you’ll do Help customers find the perfect product or service and respond to their questions
Assist customers with signing in their devices for setup, diagnostics, and repairs
Create an amazing customer experience
Assist with store operations by completing opening/closing tasks and receiving merchandise deliveries
Respond to customer escalations and other events when store leader is absent
Assist with training and mentoring team members
What we’re looking for 1+ years’ retail experience in a technical customer service or retail sales associate role
Must be at least 18 years old
Ability to lift up to 50 lbs.
Enthusiasm to support and assist our customers
Flexibility to adapt to dynamic situations in a fast-paced environment
A commitment to maintaining a safe and fun working setting
Excellent communication skills
Why you’ll love it here Flexible schedules as per business needs
Employee discounts on awesome tech
Competitive compensation and benefits
Supportive leaders who care about you and your wellbeing
An inclusive, fun,



and supportive team who you will quickly call friends
Training programs to build new and transferable skills and achieve certifications
Join our amazing team! We are looking for people just like you.
About Best Buy As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech. Grow your career in development roles (team lead).
Base pay range Hourly pay rate: $17.60 - $20.21 Pay may vary by province. Pay listed is for the location advertised. Chapman Mills Market Place, Nepean, ON K2J 4H9
This posting is for a vacancy. At Best Buy Canada, we bring tech to life – and make it fun! We are one of Canada’s largest and most successful retailers, operating the Best Buy, Best Buy Mobile, Best Buy Express, and Geek Squad brands. We offer consumers a unique shopping experience with the latest technology gadgets, entertainment products, and an expanded assortment of lifestyle products. We have one of the best work environments in the country! Our culture is one of inclusivity and belonging and provides employees with an environment where they can bring their whole selves to work. When you’re part of our team, you’ll get amazing discounts and promotional pricing on everything from TVs and refrigerators to luggage and furniture. You’ll get a sneak peek at the newest tech devices before they hit the market! Employment opportunities are available across Canada, including at our Canadian Headquarters (CHQ) in Vancouver, BC, our two distribution centres (one in the west and one in the east), and in many of our retail store locations from coast to coast. We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology. Join us today! Let’s talk about what’s possible.

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📌 Retail Sales & Technical Service Associate - Keyholder (Full Time) (Quebec City)
🏢 Best Buy
📍 Quebec City