Sharp Brains is seeking an IT support specialist to deliver end-to-end desktop and laptop support, troubleshooting hardware, software and connectivity issues across Windows environments. The role covers IMAC tasks, OS imaging, SCCM/Intune/ServiceNow asset tracking and remote assistance.
Contributor to documentation and policy adherence with ITIL practices. The candidate will support Active Directory, basic user management, and provide VIP onsite escalation during outages, ensuring quick
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📌 End-User IT Support Specialist - VIP & Onsite (Alberta)
🏢 Sharp Brains
📍 Alberta
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