Summary
The Client Advisor delivers a memorable, sophisticated client experience while contributing to store sales and key performance indicators. The role focuses on building and maintaining client relationships, creating personalized looks, and supporting the overall boutique team. The advisor proactively uses company tools to identify opportunities and grow a client portfolio.

Responsibilities

Provide outstanding client and after-sale service to all visitors and clients

Identify client needs, anticipate requests, and create personalized, timeless looks

Cultivate and grow a proactive client portfolio

Drive individual sales performance to meet and exceed sales and KPI goals

Effectively use available tools and applications to optimize business opportunities

Collaborate with front and back-of-house teams to support team achievements





Uphold and adhere to company policies and operational procedures

Requirements

Preferred experience in fashion & accessory retail, customer service, or luxury hospitality

Passion for fashion and ability to create personalized looks

Business mindset with an entrepreneurial and performance orientation

Strong team spirit, proactive attitude, and problem-solving skills

Comfortable using digital tools and adaptable to new technology

Able to multitask in a quick-paced environment with excellent written and verbal communication in English and the local language; additional languages preferred

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📌 Client Advisor - Bloor St (Ontario)
🏢 Brobston Group
📍 Ontario