Elevate your career as a Business Development Coordinator with Sterling Honda in Hamilton, ON. This full-time position focuses on enhancing customer satisfaction through effective communication and appointment scheduling.
As a key player in the dealership, you’ll handle inbound and outbound inquiries, utilizing strong tech skills and a customer-focused approach. This role requires excellent communication abilities to coordinate between customers and dealership departments, enhancing the overall service experience.
Key Responsibilities:
• Handle inbound and outbound customer inquiries via calls, emails, and chat
• Schedule service appointments and liaise with customers effectively
• Assist service team with appointment setup and follow-ups
• Utilize CRM software for tracking customer interactions and updates
• Report on key performance metrics such as call volume and engagement
Requirements:
• Experience in customer service or sales, preferably automotive
• Strong verbal and written communication skills
• Proficiency in CRM software or similar tools
• Ability to manage multiple tasks in a quick-paced environment
• Collaborative skills to work across teams effectively
Bring your tech-savviness and communication prowess to Sterling Honda, enhancing the customer experience every day.
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📌 Business Development Coordinator at Sterling Honda (Ontario)
🏢 Wellington Chrysler Dodge Jeep Ram
📍 Ontario
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