Become a vital part of the City of Hamilton as a Cemetery Services Coordinator. This 18-month role involves managing customer contracts and overseeing cemetery operations while offering support to bereaved families.
Reporting to the Cemeteries Administrative Supervisor, you'll ensure compliance with provincial legislation and manage all customer interactions at the Cemeteries Business Office. Key tasks include coordinating burials, marker installations, and record-keeping. The ideal candidate will provide empathetic customer service and demonstrate strong organizational skills.
Key Responsibilities:
• Coordinate completion of cemetery customer contracts
• Manage interment and dis-interment arrangements
• Answer public inquiries and provide thorough explanations
• Handle payments and reconcile charges for services
• Compile statistical information and maintain cemetery files
Requirements:
• Experience in customer service and office environments
• Knowledge of cemetery legislation and policies
• Proficient in MS Office, especially Access and Excel
• Robust communication skills with diverse populations
• Ability to work independently and manage time effectively
Utilize your organizational skills and customer service expertise to make a meaningful impact in the City of Hamilton.
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📌 Cemetery Services Coordinator Hamilton (Ontario)
🏢 City of Hamilton
📍 Ontario
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