Elevate your career as a Spa Reservations Agent with Fairmont Banff Springs in the stunning Canadian Rockies. Ideal for detail-oriented, outgoing individuals ready to excel in Spa Revenue Management.

Join our agile Spa Reservations team at the Castle in the Rockies. We are looking for someone who will thrive in a hospitality setting while managing Spa reservations and contributing to guest satisfaction. Your passion for providing exceptional service will help you grow within our team and strengthen your Spa knowledge.

Key Responsibilities:
• Manage and manage Spa reservations professionally and promptly
• Produce and audit daily reports for Spa segments
• Collaborate with Sales and Reception teams effectively




• Promote Spa services and assist guests with treatment selections
• Support Spa operations with administrative and reception tasks

Requirements:
• Previous experience in reservations or sales preferred
• Experience with Opera PMS and Central Reservations Systems
• Strong communication and organizational skills
• Proficiency in Word and Excel
• Ability to work shifts and handle multiple priorities

Become an essential part of our Spa team by delivering excellent service and managing reservations effectively.
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📌 Spa Reservations Agent at Fairmont Banff Springs (British Columbia)
🏢 Fairmont Hotels and Resorts
📍 British Columbia